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Visit Essex member conferences and meetings

 

2012 Visit Essex annual conference.

 

Annual conference 14 November 2012


The annual Visit Essex conference was held at Wivenhoe House hotel in Colchester. Visit Essex Chairman George Kieffer welcomed key members of the tourism industry to the conference that was themed around 'Quality Matters'. Speakers included Alan Jenkins, Principal and Stephen Mannock, General Manager of the Edge Hotel School; Laura White, Partnership Manager, 2012 Legacy, Essex County Council; Christine Bellamy, University of Essex talking about Internships; Richard Karn from the Essex Chronicle and Lisa Bone from Visit Essex talked about the 2013 Essex Tourism & Hospitality Awards; Jeremy Brinkworth, Director of Business Development at Visit England spoke about quality in context of the national picture; Mike Newman, Marketing & Recruitment Manager at GTOA gave an insight on 'How to make groups welcome'; Jo Beard from ASK Learn & Develop talked about 'What makes customer service excellent?'. 

Below are the presentations of the day. Just click on the images to dowload the PDFs.

 

Presentation by the Edge Hotel School. Visit Essex presentation by Lisa Bone. Presentation by Laura White from the Essex County Council Legacy Team. Presentation by Christine Bellamy from the University of Essex on Internship. Richard Karn from The Essex Chronicle presents the Essex Tourism Awards. Jeremy Brinkworth presenting Quality - The National Picture. Presentation by Mike Newman from GTOA. What makes customer service excellent? presentation by Jo Beard. Members meeting on the 25 April 2012 at Hylands House, Chelmsford.

 

Members' meeting 25 April 2012

 

Visit Essex organised a networking event and swap shop at Hylands House in Chelmsford. We updated our members on the activities undertaken during 2011 and our achievements as well as all the marketing opportunities for 2012/13.

We also held a swap shop after the presentations, giving participating members the opportunity to share literature with other members. During the light lunch provided our members took the opportunity to network with others.

If you have missed the event please see below the presentations:

Amanda Lumley, Interim Tourism Manager: download presentation

Laura White, Partnership Manager for Sports Delivery & 2012 Legacy at Essex County Council: download presentation.

As always please contact us if you have any questions.

 

 

 
Essex County Council
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