Awards for Mercury Theatre

Essex Tourism Awards

The awards, sponsored by Visit Essex and organised by Archant, are designed to highlight the very best of Essex tourism and raise the profile of the industry across the county. Factors taken into account include the quality of service on offer to visitors, the visitor experience and value for money. In addition commitment to staff training and development, the environment and accessibility are also key issues. We congratulate all the winners. Additional information on this classification scheme is available from Visit Essex.

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Parking

  • YesDesignated parking for guests with disabilities
    • YesWithin 50 metres approx. of entrance
  • The surface of the car park and pathway leading to entrance:
    • Yesis solid
  • YesDrop-off point for guests outside entrance
  • The route from the parking area to the entrance:
    • YesIs flat (i.e. without steps)

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo a specially adapted public toilet suitable for wheelchair users
  • YesGood contrast between the floor and walls
  • YesLift equipped with raised floor numbers or braille numbers or letters
  • YesContrast markings on clear surfaces such as glass doors
  • YesBaby changing facilities
  • YesVisitor information available in large print (14pt and over)
  • YesVisitor information available in audio format

Notes

  • The Mercury Theatre has full step-free access as well as disabled toilets, and many provisions for different impairments and disabilities. The theatre was the winner of the 2010 Essex Tourism Award - Access For All. Seats are held for Audio Described and Captioned performances up until two weeks before the performance and after this point they will be available on a first come first served basis; there is limited free disabled parking under the canopy for blue badge holders which operates on a first come first served basis; a lift operates to all levels of the theatre; wheelchair spaces are available; an infrared enhancement system is available in the auditorium at all performances (for use with or without a hearing aid); Touch Tours are available; RNID typetalk and text phone (01206 245518).

Entrance

  • YesEntrance is well lit
  • YesAutomatic door at the main entrance

General

  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesWheelchairs provided
    • YesFree
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system
  • YesVisual alarm system