Facilities

Accessibility

• Disabled access

Booking & Payment Details

• Credit cards accepted (no fee)

Catering

• On-site catering
• On-site light refreshments

Children

• Children welcome

COVID-19 Response

• 1m distancing in place - On deck - you are given a designated seating area for arrival
• 2m distancing in place - For cooler months where more time may be spent below decks, a designated are will be allocated to your bubble.
• Advance booking essential
• Capacity limit
• Clear signage
• Contactless payment possible
• COVID-19 measures in place - Read the "Covid 19 " update page on our website
• COVID-19 refund and cancellation policy in place - Only if we have to cancel. If you have to cancel, our standard terms apply.
• COVID-19 risk assessment completed
• COVID-19 staff training completed
• Deep cleaning between visitors
• Face mask essential (not provided)
• Face masks required for staff in public areas
• Food available during COVID-19 restrictions
• Hand sanitizer available to visitors & staff
• Hygiene screens in place - On Hydrogen which has formal table seating.
• One way system
• Online booking possible
• Open now - Subject to lockdown restrictions.
• Outside seating
• Queuing system
• Regularly sanitised high-traffic areas
• Socially distanced spaced seating
• Staff required to regularly wash hands

Groups

• Facilities for groups
• Guided tours for groups

Meeting, Conference & Wedding Facilities

• Facilities for conferencing
• Facilities for corporate hospitality
• Sole use of venue
• Wedding receptions

Parking

• Parking with charge

Property Facilities

• Dogs not accepted (except guidedogs) - We have details of two local dog sitters
• Public toilets

Routes

• Typical duration of route - Choose between a two hour "Two Island" cruise, or a full 11 hour "Secrets of the Blackwater" day sail.

Site Features

• Regional Tourist Board Member

Target Markets

• Accepts groups
• Coach parties accepted